Common Questions

A concept is the idea/piece of art, either presented by the customer or MikeY 2 Design, which has been created for you or your company. The number of initial ideas will vary depending on the package selected. A revision is the process of editing a concept, based upon feedback. The edits made to a concept can include colours, fonts or the moving/redrawing of elements of the concept.

In any case where you do not like your initial concepts, our designers are available via phone and email to discuss the designs that have been presented. These discussions can include a re-evaluation of the design brief so we can find out where mistakes were made and respond with new concepts closer to your ideas.

Once a design has been selected and signed off as complete, there is a transfer of ownership from MikeY 2 Design to the customer. Upon receiving all of the Websites admin passwords, Web and Print-ready files for your logo and other graphic work or product, you gain 100% ownership over the designs.

Yes, Of course keeping your product and invention confidential is our top priority.

All packages are as quoted and do not have any recurring or additional fees. If you wish to tweak a package to include any elements not advertised, any additional costs to do so are discussed and stated before an initial payment is taken. Charges may occur once a project has been completed but any such charges would also be discussed.

We are a UK Limited company, registered in England and Wales (8426402). Our registered office is: 17 Brudenell Road, London, SW17 8DB. Please feel free to give us a call on 020 3560 4055 to discuss a potential project.

A patent is a right for intellectual property that is permitted by the U.K. Government to inventors, which prohibits the public from distributing, making and/or selling your invention throughout the U.K. or importing into the U.K. Prior to applying for a PATENT, we recommend conducting a patent SEARCH and review the results with a professional.

We accept a variety of different formats such as PDF, EPS, TIFF, JPEG, GIF and PNG.

Our maximum size upload is 100MB. If you need any help, please call us on 020 3560 4055 to speak to our customer services team.

We would recommend WeTransfer as it is free to use and you can send files up to 2GB. All you need to do is enter the email address you need to send the artwork, provide your email address, select your file, add a message (if you are sending artwork for a web order, quote the order reference in the message) and press transfer.

We print in CMYK. When providing artwork, the colour needs to be set as CMYK not RGB (RGB artwork will be converted to CMYK as this could affect your colours).

According to copyright law in the UK and certain other copyright jurisdictions, if work is “made for hire”, the employer, not the employee, is considered the legal author.